Cash Advantage

If your account is red this means we are verifying your account information. Before we process a transfer from a new bank account we verify the account information that was provided. The verification process usually takes 1 business day. When it is complete your account color will be changed to black, indicating you can make a transfer.

Bank Account Transfers

After your account is verified and you are transferring money from another bank account, make sure sufficient funds are available in the account. If the proper funds are not available a transfer cannot be made. It’s also possible a processing problem occurred. Common problems include an incorrect account number or routing number. As soon as we are notified that a problem has occurred with your transfer request we will contact you by email or phone.

Yes, we send electronic transfer requests to banks each business day. You must have sufficient funds in your other bank account to cover your request to add funds to your account at Cash Advantage. If the funds are not available, the transfer cannot be processed.

Please see our Fee Schedule for this information.

You can view details of your transfers on the View History page.

Here's how:

1. Log In to your account.
2. Select the Funds Transfer tab.
3. Click on Transfer History link in the left navigation bar. Transfers can take up to 5 minutes before they appear on your pending transfers list. Simply refresh your screen on the Transfer History page and your transfer will appear.

Your transfer history is viewable online for up to 30 days. After this time period your transfer history is available on your account statement.

Transfers can take up to 5 minutes before they appear on your transfers list.  Simply refresh your screen on the Transfer History page and your transfer will appear.

The process of registering an external bank account is easy to do. When registering, please be sure to have the following items available:

• The bank routing number, which is the 9 digit number located between the symbols at the bottom of each check.
• The bank account number, which can vary in location and number of digits based upon the bank; typically found before the  symbol at the bottom of each check.
• The type of account, Checking or Savings, and the bank from which you want to transfer funds.
• An account statement in order to enter the name and address as it appears on the account.

To register your bank account you will need to Log In to your account and:

1. Click on the Funds Transfer tab.
2. Click the Manage External Accounts link on the left navigation bar.
3. Click the Add External Bank Account link and complete the account registration form.
4. Click the "Continue" button.
5. Confirm your account information and read the disclosures.
6. Click the "Submit" button.

The easy registration process is complete.

PLEASE NOTE: As a part of the external bank account registration, you are also asked to complete our account verification process prior to using Funds Transfers to move money into your Cash Advantage account. The goal ~ To ensure the security of transfer requests from your other bank account.

Cash Advantage verification process confirms that you are the owner of the external bank account you registered through Funds Transfer. This important verification process increases the security of our payment network.

Cash Advantage will verify the account you registered by making 2 small transactions (one deposit and one withdrawal) into that external bank account. Because only you have access to the transaction information at the other bank, your registration process is securely confirmed.

To verify your account:

1. Contact your external bank (not Cash Advantage) via telephone or online if applicable to determine the exact transaction amounts.
2. Go to the Cash Advantage website and Log In to your account.
3. Select the Funds Transfer tab.
4. Click the Manage External Accounts link.
5. Click the Verify External Bank Account link.
6. Select the external account you want to verify and type the transaction amounts in the boxes as indicated.
7. Click the "Submit" button.

You have now finished the External Bank Account verification process.

To register an additional external bank account with Funds Transfer, simply follow the registration process you completed for your first external bank account. You will need to complete the verification process for each additional external bank account registered with Funds Transfer.

To make an outbound transfer from your Cash Advantage account to a registered bank account at another financial institution, you must opt-in to use this service. 

To add the outbound transfer service to a new account, simply check the opt-in box during the registration process. If the account is already registered, click on the edit/delete account link and check the opt-in box.

The availability of your funds will depend on the option you select when making the transfer. Please refer to the Funds Availability policy of your external bank for more information.

Incoming funds to your account received through the Automated Clearing House network (ACH) will be available on the day the deposit is applied to your account.